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Job Opportunties

Tuition Manager

Salary: £31,750 pro-rata (actual £24,965.48)
Location: Bodmin, Cornwall
Contract Type: 35 hours a week, 41 weeks a year (term time plus 2 weeks)
Reports to: CEO/ Compliance Manager

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About CB Tutoring & Exams

 

We are a tuition business and a JCQ approved exam centre based in Bodmin, offering face to face or online tuition, 1 to 1, or small groups. We are an approved Out of School provider with the local council and support many schools and training providers with alternative provision. We are a friendly team of educators who believe that all young people deserve the same opportunities and that it is our job to make sure that we can adapt to all so learners can thrive.

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Our Values & Culture

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We are proud of the environment we are building and are looking for someone who aligns with how we work:

  • Student First, Always

  • Care Deeply

  • Do What We Say We Will

  • Better Every Day

  • Work Together, Win Together

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We are looking for someone who not only has the skills for the role, but who genuinely connects with these values and brings them to life in their day to day work.

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Role Overview

 

The Tuition Manager plays a central role in ensuring the smooth delivery of high quality tutoring and provision at CB Tutoring & Exams. You will coordinate tutors, manage client relationships, and match students with the most suitable tutors to support positive learning outcomes. You will coordinate group sessions and work with families to support children’s learning.

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Key Responsibilities


Act as the first point of contact for tutor and client enquiries, ensuring timely, friendly, and professional responses

  • Manage incoming client enquiries, identifying individual student needs and recommending appropriate support

  • Match students with the most suitable tutors based on subject, level, learning style, and availability

  • Coordinate tutor schedules, bookings, and session delivery

  • Build and maintain strong working relationships with tutors

  • Support tutor recruitment and onboarding in collaboration with the Compliance Manager

  • Maintain clear and consistent communication with clients regarding sessions and progress

  • Prepare accurate invoicing information for the finance function

  • Maintain detailed and accurate student and tutor records

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Person Specification
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Essential:

  • Experience in administration, coordination, or customer-facing roles

  • Excellent organisational skills and ability to manage multiple priorities

  • Strong communication skills, both written and verbal

  • Confidence in handling enquiries and matching services to client needs

  • Ability to build positive relationships with a range of stakeholders

  • High attention to detail and accuracy

  • Competent with digital tools (e.g. spreadsheets, booking systems, email)

 

Desirable:

  • Experience within education, tutoring, or training environments

  • Experience supporting recruitment or onboarding

  • Understanding of safeguarding in education

  • Experience working in a small business or growing organisation

 

Personal Attributes:

  • Friendly, approachable, and professional

  • Proactive and solution-focused

  • Empathetic and student-centred

  • Able to work independently and take initiative

  • Committed to delivering high-quality service and outcomes

 

Benefits:

  • Training and professional development opportunities

  • Friendly and supportive team environment

  • Quiet working environment

  • Supporting young people within county to achieve their goals

  • Term time plus 2 weeks

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If you are interested in applying contact christina@cbtutoring.co.uk for an application pack.

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